Type of personal Information Retention Period
General personal data which includes your normal personal data, personal identity and personal financial data ·         6 years after the end of our business relationship with you, or the end of your matter which ever comes later
Client Due Diligence Material which includes copies of your Passport, Drivers Licence, Bank Statements and any associated documents and explanations you have given to us to prevent fraud, financial crime and money laundering ·         5 years after the end of our business relationship with you, or the end of your matter which ever comes later
Special categories of personal data ·         6 years after the end of our relationship with you
Call recordings ·         1 year

 

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It’s never fun waiting for a delayed flight, but AirFair are here to help you get your claim off the ground. Download our app and if you’re delayed again you can start your claim before you even board the plane.

Don’t forget you can claim back for flights dating back 6 years – download the app to check past flights.

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