airFair may share or disclose Customer Data and other information in the following situations:
• If we merge with or acquire a business, the business is restructured, or if our assets are acquired by a third party, any personal data held by airFair about its clients may be transferred, in which case you will be contacted by us to notify you of the transfer.
• If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of Engagement and other agreements; or to protect the rights, property, or safety of our company, other customers and others. This includes exchanging information with organisations for the purposes of fraud protection and credit risk reduction.
Where possible in such circumstances as described above, we minimise your personal data so not to be identifiable as the data subject unless required by law or as subject to a Subject Access Request. For example, by providing details of the average number of successful customer cases in a set period the personal data would not form part of the information disclosed.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
LEGAL BASIS FOR PROCESSING TABLE – AIRFAIR
Our use of your data Legal basis for processing
To carry out our contract with you to provide you with the products and services including claims management services, processing payment and where required provide advice Necessary for the performance of our contract with you or to take steps to enter into a contract with you
To advise you of any changes to our services Necessary for the performance of our contract with you or to take steps to enter into a contract with you
To send you marketing information about our services that may be of interest to you You have given your consent for us to contact you
To manage the effectiveness of our online service and to deliver the website service to you
You have given your consent for us to contact you
To make recommendations about our products and services You have given your consent for us to contact you
To make sure that the content of our website is presented as effectively as possible Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively
To create statistical information which will help us manage the services we provide and make improvements to the services Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively
To monitor our website to make sure it is functioning correctly and to its optimum and to be able to correct any issues to improve the customer journey Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively
To allow our customers to access the interactive features of the website that facilitate account login to access your claim information Our use of your data is necessary for our legitimate interest of making sure that the services we provide are managed effectively
To protect your personal information when you use our website and our services To protect your data and your identity